Hi Deni,
I’m really sorry you had a bad experience on our website. We emailed you to let you know that we couldn’t send your order because Canada Post were on strike. Maybe it went into your spam folder?
Our local post office are receiving packages again from tomorrow. So we can post your order then or refund you if you’d prefer.
I’m also sorry that you couldn’t contact us. For future reference, we have a contact form on our website (vivajoan.com) and our email is hello@vivajoan.com.
Please let me know what you’d like me to do. If you are happy with your order, I’d be very grateful if you would consider changing your review please. It would mean a lot to us as we are a very small business.
All the best and sorry again for the inconvenience
Suki
Joan of Art